Independent reviews by qualified Social Workers — ensuring your care meets the right standards
✓ Already have Care in Place? We Can help
✓ Completed within one week
✓ Nationwide coverage £550 Fixed Fee



Includes a face to face review of current care arrangements, a professional assessment of suitability and quality, and a written recommendation report. Completed within one week.
Paying for care yourself? Estimate your 2026/27 costs with our free care cost calculator
Fees include travel for the vast majority of bookings across England and Wales; for locations beyond approximately 200 miles one way, a travel contribution will be confirmed with your quote.
No VAT – we’re not VAT registered
Step 1: Free Consultation. Contact us to discuss your situation. We'll confirm if a care review is right for you — no charge.
Step 2: Book Your Review. We arrange a convenient time to visit your relative at their home or care setting.
Step 3: The Review. A qualified Social Worker reviews the care in place, speaking with your relative and observing their arrangements.
Step 4: Written Report. You receive a professional report with our findings and recommendations within one week.
Understanding Care Needs works with families, care managers, and legal professionals across England and Wales. We provide independent, professionally structured reviews of care arrangements, with written reports suitable for legal and professional use.
We offer:
We provide reviews of care and support across the whole of England and Wales. We travel to your relative at their home or care setting, wherever they are located.
Areas we regularly cover include:
Lincolnshire | Nottinghamshire | Leicestershire | Derbyshire | Staffordshire | Worcestershire | Shropshire | Rutland | Yorkshire | London | Home Counties | South West | North West | Birmingham |
If you have concerns about the care your relative is receiving, we are here to help. Our free 30-minute consultation is the best starting point — it costs nothing, carries no obligation, and will give you a clear picture of whether a review of care and support is the right next step for you and your family.
For further reading, visit our blog for helpful guides on care assessments and support planning.
Listed on the BASW Independents Directory
Understanding Care Needs Ltd, registered in England and Wales, company no. 16272442.
Registered office: 60 Tottenham Court Road, Suite 5736a, Fitzrovia, London, W1T 2EW.
Copyright © 2026 Understanding Care Needs - All Rights Reserved.