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Understanding Care Needs
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PA14 Medical Certificate for Probate - Independent Assessments by Qualified Social Workers.

When Do You Need a PA14 Assessment?

A PA14 Assessment is required when the named executor or administrator of a will no longer has the

mental capacity to carry out that role. This most commonly arises in the following situations:


  • The named executor has dementia and can no longer manage financial or legal decisions.
  • The named executor has experienced a stroke or brain injury that has affected their ability to understand and process information.
  • The named executor has a severe mental health condition that affects their capacity to act.
  • The named executor previously had capacity when probate began but has since lost it


It is important to note that if the executor simply no longer wishes to act — but still has mental capacity — a PA14 is not required. 


If you are unsure whether a PA14 applies to your

situation, our free consultation will clarify this for you with no obligation.


Why Choose Understanding Care Needs?

We are an independent, specialist provider of PA14 assessments — not a GP surgery, not a

hospital, and not affiliated with any care provider. This independence means you receive an

honest, objective assessment with no conflicts of interest.


Qualified and registered professionals. 

All of our assessors are qualified social workers,

fully registered with Social Work England. We are specifically trained in the Mental Capacity

Act 2005 and produce assessments structured exactly as the Probate Registry expects to

see them.


Accepted by the Probate Registry. 

Our PA14 assessments and subsequent medical certificates are completed in full compliance

with HMCTS requirements, giving you confidence that your probate application will not be

delayed or rejected on the basis of the medical certificate.


Prompt turnaround. 

We understand that probate matters are often time-sensitive. From

initial consultation to completed certificate, most cases are turned around within one week.


Nationwide coverage. 

We operate across the whole of England and Wales, with particular

strength and swift response times across the Midlands — including Lincolnshire,

Nottinghamshire, Staffordshire, Worcestershire, Leicestershire, Shropshire, Rutland, and

Derbyshire.


My GP has refused — can you still help? 

Yes. Registered social workers are fully

 authorised to complete the PA14 under HMCTS guidelines. A GP refusal does not prevent probate from proceeding. 


Read our guide on what to do when your GP refuses to sign the PA14 →

Our Process

We have designed our service to be as straightforward and stress-free as possible during

what is often a difficult time.


  • Step 1 — Free 30-minute consultation We start with a no-obligation telephone consultation to understand your situation, confirm that a PA14 is the right route, and make sure no better alternative is available to you. If our service is not the right fit, we will tell you honestly and point you in the right direction.


  • Step 2 — PA14 Assessment appointment One of our qualified social workers will visit the individual at their home or care setting to conduct a formal mental capacity assessment in line with the Mental Capacity Act 2005. The assessment typically takes around one hour and is carried out with sensitivity and care.


  • Step 3 — Completed PA14 certificate and report following the assessment, we produce the signed PA14 Medical Certificate along with a detailed supporting report. This report documents the basis for our conclusions and is structured to meet the evidential requirements of the Probate Registry.


  • Step 4 — Submission ready we provide you with everything you need to submit to the Probate Registry, and are available to answer any follow-up questions from your probate solicitor if required.



Pricing


Our PA14 assessment and certificate service starts from £350, with the final fee confirmed

at the point of consultation based on your specific circumstances and location. There are no

hidden charges — we are transparent about costs from the outset.

This fee covers the in-person mental capacity assessment, the completed PA14 Medical

Certificate, and the supporting written report.

See a full explanation of our costs here.


Areas We Cover


We provide PA14 assessments across the whole of England and Wales. While our service is

truly nationwide, we have particular strength and presence across the Midlands, allowing us

to offer swift response times and in-depth local knowledge across: Lincolnshire | Nottinghamshire | Staffordshire | Worcestershire | Leicestershire | Shropshire | Rutland | Derbyshire

If you are unsure whether we cover your area, please get in touch — we will always do our

best to help.

Take the Next Step

If you need a PA14 Medical Certificate for probate, we are here to help. Our free 30-minute

consultation is the best starting point — it costs nothing, carries no obligation, and will give

you a clear picture of your options.


For further reading, visit our blog for helpful guides including what to do when your GP

refuses to sign the PA14 and a full explanation of what the PA14 form is and when you need

it.



Book your free consultation today

PA14 PROBATE MEDICAL CERTIFICATES: FREQUENTLY ASKED QUESTION

1. What is a PA14 Medical Probate Certificate?

A PA14 Medical Probate Certificate is a document completed by a health or social care professional confirming that an individual lacks the mental capacity to act as an executor of a deceased person’s estate. 

See Our Blog post regarding the PA 14 Form.

  

2. Why would someone need a PA14 Medical Certificate?

A PA14 may be required when a named executor or administrator may not have the mental capacity to carry out probate duties due to suffering from an illness such as dementia or an acquired brain injury.

  

3. Who can complete a PA14 Medical Probate Certificate?

It can be completed by a qualified health or social care professional, currently registered and practicing in their respective field who conduct a decision‑specific mental capacity assessment. A full list of qualified probate practitioners is as follows:


Medical Practitioner

Psychiatrist

Approved Mental Health Professional

Social Worker

Psychologist

Nurse

Occupational Therapist

  

4. What does the PA14 assessment determine?

It determines whether an individual has sufficient mental capacity, as set out in The Mental Capacity Act 2005, to undertake the legal and financial responsibilities of acting as an executor. 

  

5. What is involved in obtaining a PA14 Medical Certificate?

A mental capacity assessment must be carried out. If the assessor determines that the person lacks capacity, they can then issue the PA14 Certificate. 

  

6. Can a GP complete a PA14 Medical Certificate?

Yes. A GP can complete a PA14 certificate, although delays may occur due to workload, so alternative assessors like Social Workers and Approved Mental Health Professionals may be quicker.


7. Can a Social Worker sign a PA14 form?

Yes. According to the HM Courts and Tribunals Service (HMCTS) a registered Social Worker is an authorised professional for completing the PA14 medical Certificate for probate.

  

8. Why is the PA14 certificate important in the probate process?

It ensures that the executor has the capacity to act ethically, make informed decisions, and manage the financial and administrative tasks required in probate. 

  

9. How does Understanding Care Needs approach PA14 assessments?

We approach assessments with compassion, support and understanding of individual circumstances, ensuring dignity and a positive assessment experience. 


10. What is the difference between a PA14 and a Mental Capacity Assessment?

A PA14 is a specific legal form for the Probate Registry. It is the output of a specialised Mental Capacity Assessment focused on an executors ability to manage the estate. 

  

11. What does a mental capacity assessment for PA14 include?

It assesses whether the individual understands, retains, weighs, and communicates information relevant to the role of executor. A full Mental Capacity Assessment accompany the PA14 Certificate. 

  

12. How quickly can a PA14 be completed by Understanding Care Needs?

Understanding Care Needs strive for fast, efficient handling of PA14 paperwork, often turning around assessments and signed certificates rapidly; particularly when cases are time‑sensitive.

  

13. What is the significance of PA14 in protecting beneficiaries?

The PA14 safeguards beneficiaries by ensuring the executor’s decisions are sound, informed, and in the estate’s best interest.

  

14. Are PA14 assessments only for executors?

Primarily yes—they determine whether a person can act as an executor or administrator of an estate.

  

15. Is the PA14 only required when capacity is in doubt?

Yes. A PA14 is used when there is concern that the executor may not have the mental capacity to perform their duties.

  

16. Can Understanding Care Needs provide both the assessment and the PA14 certificate?

Yes. Their qualified probate practitioners conduct the assessment, produce a detailed Mental Capacity Assessment, and complete the PA14 Certificate when appropriate.

  

17. Does a PA14 assessment help streamline probate?

Absolutely. It prevents delays, clarifies authority, and ensures that the probate process runs smoothly with a capable executor.


18. How long does a PA14 assessment take?

A PA14 capacity assessment typically takes around 60–90 minutes, depending on the person’s needs and the complexity of the case. We prioritise efficiency and aim to provide the completed certificate within 3 working days of the assessment.


19. What is the cost of a PA14 Certificate?

A PA14 assessment with our service starts from £350.

See our blog regarding cost here.


Book an Assessment Now

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